Terms and Conditions

Last update: Oct 2025

Welcome to Farmacia Pharmacy


These terms and conditions regulate the use of our website and services. By accessing and using our services, you agree to be bound by these terms and conditions.


1. Definitions


"Farmacia Pharmacy" refers to Farmacia Pharmacy, S.A. de C.V.

"User" refers to any person who accesses or uses our services.

"Services" includes our website, mobile applications, and pharmaceutical services.

"Products" refers to medications, supplements, and health products we offer.


2. Website Usage

Permitted Use:

  • Consult information about products and services
  • Make inquiries through WhatsApp
  • Locate branches
  • Apply for job opportunities

Prohibited Use:

  • Use for illegal or unauthorized purposes
  • Interfere with the website's operation
  • Transmit viruses or malicious code
  • Violate intellectual property rights

3. Pharmaceutical Products and Services

All our pharmaceutical products comply with current health regulations in Mexico. The sale of controlled medications requires a valid medical prescription in accordance with COFEPRIS regulations.

Important: The information provided on this website is for informational purposes only and does not replace professional medical advice. Always consult your doctor before starting any treatment.


4. Prices and Availability

  • Displayed prices are subject to change without prior notice
  • Product availability may vary by branch
  • We reserve the right to limit quantities
  • Prices include VAT when applicable

5. Intellectual Property

All content on this website, including texts, graphics, logos, images, and software, is the property of Farmacia Pharmacy and is protected by copyright and intellectual property laws.


6. Limitation of Liability

Farmacia Pharmacy shall not be liable for direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services, except where applicable law does not permit such limitation.


7. Return Policy

Conditions for Returns:

  • Products in perfect condition and original packaging
  • Original purchase receipt
  • Within the first day after purchase
  • Medications cannot be returned for safety reasons

8. Privacy and Data Protection

The processing of your personal data is governed by our Privacy Notice, which forms an integral part of these terms and conditions. We recommend regularly reviewing our Privacy Notice.


9. Modifications

We reserve the right to modify these terms and conditions at any time. Modifications will take effect immediately after publication on the website. Continued use of our services constitutes acceptance of such modifications.


10. Applicable Law and Jurisdiction

These terms and conditions are governed by the laws of the United Mexican States. Any dispute arising in relation to these terms shall be submitted to the jurisdiction of the competent courts of Mexico City.


11. Contact

For any questions about these terms and conditions, you can contact us:

Email: legal@farmaciapharmacy.com

Phone: 322 197 45 42 and 322 197 14 25

By using our services, you acknowledge that you have read, understood, and accepted these terms and conditions in their entirety.

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